Services

Find information about council services and get things done.

Waste and recycling

Check your bin day, book a bulky waste collection and find recycling centre opening times.
Parking

Apply for resident and visitor parking permits, and pay or challenge a parking fine.
- Resident parking permits
- Pay or challenge a parking fine
Roads and transport

Check roadworks and closures, and find out about cycling, trams and buses.
Housing and planning

Comment on planning applications, get building regulations approval and get help if you are homeless.
- Planning applications
- Building control
Council tax

See council tax bands and charges for 2026/27, pay your bill and check if you can get a discount.
- Discounts and support
Births, marriages and deaths

Register a birth or death, give notice of a marriage or civil partnership, and order certificates.
Business and licences

Apply for alcohol, entertainment, street trading and taxi licences, and find out about trading at our markets.
- Markets and street trading
Parks and leisure

Find out about Larkhaven's 64 parks, the restored Riverside Park, swimming and Saltmarsh Leisure Centre.
- Swimming pools
Libraries

Find library opening times, join the library and find out about Night of the Libraries.
Report an issue

Report a pothole, broken street light, fly-tipping, missed bin or another problem in a public place.

Each service page tells you what you need to do, what it costs and what happens next. Choose a service below, or search the site.

If you cannot find what you need, contact us or call 01632 960 000, Monday to Friday, 08:30 to 17:30.

For emergencies outside office hours, such as flooding, a dangerous building or a fallen tree, call 01632 960 999.

Can’t find what you need?

Our customer service team can help you by phone, email or at the desk in City Hall.