Emergencies outside office hours: for flooding, dangerous buildings or fallen trees, call 01632 960 999.
Find what you need faster
You may not need to contact us:
- Report a pothole, street light, fly-tipping or missed bin
- Check your bin collection day
- Pay your council tax
- Pay or challenge a parking fine
Send us a message
Use this form for questions, comments and complaints. We aim to reply within 5 working days.
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Phone and email
Phone
01632 960 000
Monday to Friday, 08:30 to 17:30
Out-of-hours emergencies
01632 960 999
Flooding, dangerous buildings and fallen trees
Visit City Hall
City Hall, 1 Quay Square, Larkhaven LK1 1AA
| Day | Customer service desk |
|---|---|
| Monday | 09:00 to 17:00 |
| Tuesday | 09:00 to 17:00 |
| Wednesday | 09:00 to 17:00 |
| Thursday | 09:00 to 19:00 |
| Friday | 09:00 to 16:30 |
| Saturday and Sunday | Closed |
The Register Office is on the ground floor and is open by appointment only. Central Library is opposite City Hall on Quay Square.
City Hall has step-free access from Quay Square, accessible toilets and a hearing loop at the customer service desk.
Write to us
City of Larkhaven, City Hall, 1 Quay Square, Larkhaven LK1 1AA
Complaints
If you are unhappy with a council service, tell us using the form above and say that you want to make a complaint. We will reply within 10 working days.
Media enquiries
Journalists can email press@larkhaven.example.