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New public toilets open at Quay Square

New public toilets, including a fully accessible changing room with a hoist, have opened in the pavilion on Quay Square and are open every day from 07:00 to 22:00.

A paved city square with a stone fountain, benches and old-style lamp posts in front of an ornate building.
Photo: Eric Fischer, CC BY 2.0

New public toilets opened today in the pavilion on Quay Square. They’re free to use and open every day from 07:00 to 22:00, serving visitors to City Hall, Central Library and events in the square.

What’s inside

  • six cubicles with floor-to-ceiling doors, each with its own washbasin
  • two accessible toilets, both with baby changing
  • a fully accessible changing room with a ceiling hoist, an adult-sized changing bench and space for two carers
  • a free drinking water refill point outside

The toilets cost £640,000 and are part of a wider programme of improvements to Quay Square. They’re cleaned and checked every two hours while they’re open.

Good public toilets make a city centre work for everyone. For many disabled people, a changing room with a hoist is the difference between a day out and staying at home, so this is a really welcome addition.

Jo Pennington, Chair, Larkhaven Access Forum

Deputy Mayor Kwame Asante said: “When we asked people what would improve Quay Square, better public toilets came top of the list. They’re clean, safe and open late, and they make the square a better place to spend time, whether you’re visiting the library, coming to an event or meeting friends.”

Opening hours

DayOpening hours
Monday to Sunday07:00–22:00

During some evening events in the square, the toilets will stay open later. We’ll put details on the event page.

Spotted a problem?

If something’s broken or needs cleaning, use our report an issue form or tell a member of staff at the City Hall customer service desk.